Frequently Asked Questions
Faq's
General frequently asked questions
Yes, All Terrain is currently offering free Car Inspection at Home for a hassle-free selling experience.
To check if the Home Inspection service is available at your location, please select your city while booking the appointment.
Yes, you can change your appointment time, date or branch. Simply login with your registered mobile number on our website or mobile app and visit the ‘My Appointment’ section.
There is also a link to reschedule in the appointment confirmation email that you receive. Alternatively, you can call our customer helpline number at 6384402164 and we will reschedule your appointment for you.
Yes. By booking an appointment with us, you are reserving your dedicated slot to be catered to by one of our associates at the branch.
In case, you drop in at any of our branches without having an appointment booked, you will be asked to book one on the spot. This will lead to unnecessary wastage of time and efforts which we tend to avoid. We are serving several customers at a time and our goal is to ensure all of them receive the same kind of experience. Having dedicated slots booked in advance helps us achieve the same and allows us to serve our customers in the best way possible.
It’s simple! Log on to our website www.allterrain.co.in, fill in the basic details about your car as mentioned above and schedule an appointment at your nearest All Terrain branch. OR, you can simply call our customer helpline number at 6384402164 and we will schedule an appointment for you.
Our used car inspection process is fair and thorough to ensure an objective standardized report that gives a clear view of the condition of your car. We start with a document check and test drive and then use the latest tools to assess the exterior, tires, engine, transmission, interiors and electrical. We also inspect the steering mechanism, suspension, brakes and accessories of your car during the test drive. Feel free to ask any questions from our team at the branch.
At All Terrain, we evaluate a used car on the basis of several parameters. Our dedicated car experts are trained to complete the entire process of car inspection within a time period of 30-45 minutes. However, there might be instances, pertaining to different car conditions, when the car inspection process may even extend to 90 minutes.
When you sell your car to us, we levy a nominal service charge based on the final offer price for your car. Details on the applicable service charges will be shared with you after your car's inspection.
The AllTerrain evaluator will check your Registration Certificate (RC), insurance, and duplicate key if you have it.